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About our company

Our Service Philosophy

Our only priority is to provide the highest level of customer service.

We know that plumbing emergencies are enough of a headache without dealing with an ornery customer service rep or repairman. We offer a warm voice, a courteous call, and a convenient process. We make your emergency a priority for us, scheduling service as quickly as possible to resolve your problem.

Our plumbers are the same way they treat your home with respect and consideration.  Before entering your home, and we’ll offer you a fair assessment of your plumbing situation and how much it will cost to handle it. Our prices are flat-rate and upfront, so you don’t have to worry about inflating prices as the job goes on.

Our Code of Values

ClearFlo is proud to be a Neighborly™ company. Our values shape everything we do:

Respect

  • Treating others as we would like to be treated.

  • Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.

  • Responding in a timely fashion.

  • Speaking calmly and respectfully, without profanity or sarcasm.

  • Acknowledging everyone as right from their perspective.

Integrity

  • Making only agreements we are willing, able, and intend to keep.

  • Looking to the system for correction and proposing all possible solutions if something is not working.

  • Operating responsibly: "Above the line…"

  • Communicating openly and with purpose.

Customer Focus

  • Continuously striving to maximize internal and external customer loyalty.

  • We try to understand and appreciate the customers' needs in every situation.

Have fun in the Process!

  • Looking for opportunities to make tasks fun and spread joy.

We always listen carefully to each other and our customers. We also endeavor to respond quickly to our customers’ needs with open, upfront commitments. These values and the practices based on them are the foundation of our service, our philosophy, and our daily lives at ClearFlo Sewer & Drain Service.

If your home requires other services or repairs, We can assist with that also.

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